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Frequently Asked Questions
1
Does it work?
Before any product is launched, we go through an extensive research and development process. Our formulas are tested by real volunteers, and we refine each product until we are fully confident in its quality and performance. If we are not 100% satisfied with a product, we simply do not release it.
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That said, we are incredibly grateful for the many positive testimonials we receive from customers who love and regularly use our products. Individual experiences may vary, and we encourage customers to consult a healthcare professional with any medical concerns.
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Earthganics products are homeopathic and are not evaluated or approved by the FDA or ADA. They are not developed or reviewed under the direction of medical laboratories or regulatory agencies.
2
What makes Earthganics different?
At Earthganics, we take a thoughtful, small-batch approach to every product we create. Each formula goes through an intentional research and development process and is refined until we’re fully confident in its quality and performance before it’s ever released.
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We focus on homeopathic-inspired formulations made with carefully selected ingredients and a commitment to simplicity. If a product doesn’t meet our standards, it doesn’t make it to our store — period.
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Unlike mass-produced brands, we prioritize craftsmanship over volume. Our goal isn’t to follow trends — it’s to create products our own families feel comfortable using.
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Most importantly, our growth has come from word-of-mouth and loyal customers who continue to share their positive experiences. That trust is what drives everything we do.
3
Shipping
& Handling
Please allow 1-2 business days for handling and shipment. Typically, we are able to ship same day. Every order is shipped via USPS origin Cincinnati, Ohio.
4
Secure Ordering
& Payment Options
This website is secure and accepts payments through verified payment processors in Square and Paypal. Because of our relationship with with these processors, we are pleased to accept most major forms of payment through this website.
5
Returns
& Refunds
If you experience any issues, please let us know. We typically respond within 24 hours of receiving any message.
6
What if it doesn't work for me?
We want you to feel confident in your purchase. If a product isn’t the right fit for you, please reach out to us. Our team is happy to work with you to make it right and help explore other options that may better suit your needs.
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Your satisfaction matters to us, and we’re here to support you every step of the way.
